- Processing Times
- Orders are processed within 7–15 business daysafter payment is confirmed if the items are in stock.
- Out-of-stock uniforms may take up to 30 daysfor processing and dispatch.
- You will receive an email notification once your order has been processed and shipped.
- Shipping Options
All orders are shipped via the following courier partners:
- Delivery
- DTDC
- Maruti Courier
- Shipping Rates
Shipping fees are calculated at checkout based on:
- Weight of the order
- Destination
- Order Tracking
- Once your order ships, you will receive a tracking numbervia email/SMS.
- You can track your package through the carrier’s website or via your account on our website.
- Tracking information may take 24–48 hoursto update after dispatch.
- Incorrect or Incomplete Address
Please ensure your shipping address is accurate before placing an order.
We are not responsible for delays or lost packages caused by incorrect or incomplete address details provided by the customer.
- Lost, Delayed, or Damaged Shipments
- If your order is delayed, please check the tracking link for updates.
- For lost or significantly delayed packages, contact our support team for assistance.
- If your order arrives damaged, please share photos within 48 hoursso we can initiate a claim with the courier partner.
- Change or Cancellation of Shipping
If you need to update the address or cancel the shipment:
- Contact us within 1 hourof placing the order.
- Once an order is shipped, it cannot be cancelled or redirected.
- Contact Us
For any questions regarding shipping or tracking, feel free to contact us:
- Email: tiarasourcing@gmail.com
- Phone: 9686888334
- Support Hours: 9:30 AM – 7:00 PM (Monday to Saturday)
