Q1. How can I purchase the school uniform?
You can purchase uniforms through any of the following options:
Online (recommended) via the Tiara Uniforms website
Tiara Uniforms store in Singasandra, Bengaluru
Q2. What is the website link to place an online order?
You can place your order at:
https://www.tiarauniforms.com
Q3. Do I need an account to place an order?
Yes. You will need to create a user ID using a valid email address to place an order.
Q4. Can I visit the school if I am unsure about the size?
Yes. Size trial sets are available at the school to help parents determine the correct size before placing an order.
Q5. Can I buy uniforms directly from the store?
Yes. Parents may visit the Tiara Uniforms store directly:
Tiara Uniforms
#2561, 1st Floor, 20th Main Road
AECS Layout – A Block, Singasandra
Bengaluru – 560068
Timings: Monday to Saturday, 10:00 AM – 7:00 PM (Sunday closed)
Q6. How long does delivery take?
5–7 business days for in-stock items
Up to 4 weeks in case of high demand or stock unavailability
Q7. Are there any shipping charges?
Yes. Shipping charges apply for online orders and range from ₹100 to ₹300, depending on the weight of the package.
Q8. How do I select the correct size?
Parents are advised to:
Refer to the existing uniform size label, or
Use the size chart available on the website
Q9. Are size trials available?
Yes. Size trial sets are available at the school for assistance.
Q10. Can I exchange the uniform if the size is incorrect?
Yes. Size exchanges are accepted within 30 days of delivery.
Q11. Are merchandise exchanges allowed?
No. Only size exchanges are permitted. Merchandise exchanges are not allowed.
Q12. What are the conditions for exchange?
Items must be unused, unaltered, and in original packaging
Exchanges must be initiated within 30 days of delivery
Q13. Who bears the shipping cost for exchanges?
Parents are required to courier the uniform to Tiara Uniforms.
Return shipping for the exchanged item will be borne by Tiara Uniforms.
Q14. How do I initiate an exchange?
Please email customer support with the exchange details before dispatching the item.
Q15. What payment methods are accepted?
Online payments via:
Debit / Credit Cards
UPI
Net Banking
Wallets
Q16. Is Cash on Delivery (COD) available?
No. Cash on Delivery (COD) is not available.
Q17. How can I track my order?
Orders are shipped via Delhivery courier. Tracking details will be shared by email once the order is dispatched.
Q18. Whom should I contact for help or queries?
For order tracking, exchanges, or assistance, please contact:
Email: tiarasourcing@gmail.com
Phone: 9686888334